Quest Alliance - Program Officer, Schools Program (Belgaum)

 About the role :

We are hiring a Program Officer to support the implementation of our Schools Program in 3 districts( Belgaum, Haveri, Vijayanagar) of Karnataka , Belgaum being the base location . This role will focus on effective program delivery, mentoring master trainers and teachers, facilitating student-led innovation events like Ideathons and Hackathons, and managing district-level stakeholder engagement. The ideal candidate will bring experience in teaching, strong training and communication skills, and a deep understanding of working with government systems and education programs.

1. Hands-on with the Sector/Module Content and Learning Outcomes

• Build a strong understanding of the Schools Program, Ideathon and Hackathon process, chatbot milestones, sector/module content, and expected learning outcomes for 8th-10th grade students.
• Support Master Trainers (MTs) and teachers across Belgaum, Haveri, and Vijayanagar districts to understand and implement the content effectively in Karnataka Residential Educational Institutions Society (KREIS) schools.
• Mentor and support MTs and teachers in planning and executing Ideathon and Hackathon activities with students.
• Support school-level Hackathons by helping students identify problem statements, develop solutions, and build prototypes through teacher and MT engagement.
• Ensure chatbot content, milestones, and learning activities are understood and completed correctly by MTs, teachers, and students.
• Identify learning gaps, best practices, and implementation challenges related to content delivery and share them with the program team for action.

2. Timely and Effective Delivery of Sessions

• Responsible for timely and effective program delivery through the Master Trainer cascade model across the assigned three districts - Belgaum, Haveri, and Vijayanagar, with Belgaum as the base location.
• Coordinate with the Program Coordinator, Learning Experience Officer, and Master Trainers to plan and execute cascade trainings at block and district levels.
• Be present and actively support in-person trainings at block and district levels.
• Support Master Trainers to plan, design, and deliver sessions effectively as per program timelines and quality expectations.
• Ensure MTs and teachers conduct Ideathon and Hackathon sessions with 8th-10th grade students as per the agreed implementation plan.
• Organise and co-facilitate school-level Hackathons and district-level share-out events for students and teachers to showcase their work.
• Conduct regular phone calls and school visits to observe classroom engagement and provide on-ground support to MTs and teachers.
• Organise and facilitate bi-monthly catch-up calls with Master Trainers to review post-training engagement, achievements, challenges, and next steps.

3. Relationship Management - Students, Internal Team and Team Management

• Build strong working relationships with students, Master Trainers, teachers, school heads, district government officials, and the internal program team to ensure smooth implementation of the Schools Program.
• Act as the focal point for MTs, teachers, and school heads in assigned schools and keep them informed about program progress, plans, timelines, and deliverables.
• Work closely with the internal team to align on district-level planning, school visits, trainings, reviews, documentation, and follow-up actions.
• Participate in program team meetings, block-level and district-level reviews, and planning discussions as required.
• Coordinate with team members and assigned stakeholders to ensure responsibilities, timelines, and follow-up actions are clearly tracked and completed.
• Design and facilitate CoP and WhatsApp engagement plans to nudge, clarify doubts, and share reflections on Ideathon and Hackathon content and process with MTs and teachers.
• Facilitate and document quarterly MT catch-ups with the District and DIET Department to share field updates, implementation shifts, and impact.

4. Reporting, M&E and Data Management

• Support the M&E team in implementing monitoring tools as per the project framework.
• Maintain accurate data and documentation related to cascade trainings, school visits, meetings, events, MT engagement, teacher engagement, student engagement, chatbot completion, and milestone progress.
• Compile field-level reports and data as per the framework and submit them within agreed timelines.
• Regularly check dashboard data to ensure it is updated, error-free, and aligned with M&E requirements.
• Report dashboard issues, chatbot glitches, and technical challenges related to content or data, and follow up with the Ed-Tech team for resolution.
• Provide regular written and verbal reports tracking progress against the work plan and implementation schedules.
• Document and share best practices from schools for monthly and quarterly reports.
• Support documentation of trainings, meetings, school visits, events, Hackathons, share-out events, and review meetings.
• Support the coordination of baseline, endline, and other assessments as required.
• Document and design follow-up plans for selected learners who need deeper intervention and support for transition into higher education.
• Ensure M&E adherence, data quality, and timely reporting across all assigned schools and districts.

5. Adherence to Systems and Processes

• Ensure adherence to organizational systems, processes, timelines, and reporting protocols.
• Follow all finance, HR, travel, procurement, and operational policies of Quest Alliance.
• Ensure people and financial policies and procedures are followed during program implementation.
• Participate in team meetings, reviews, and staff engagement activities.
• Maintain proper documentation for trainings, meetings, events, travel, field visits, and program activities.
• Uphold the values and professional standards of Quest Alliance while working with schools, government stakeholders, students, teachers, MTs, and internal teams.

6. Learning & Growth Goals

• Identify development needs based on role requirements, review feedback, 360-degree feedback, and personal growth goals.
• Create a clear self-learning and development goal for the year with timeline, mode of learning, and support required.
• Take ownership of tracking progress against learning goals and completing agreed self-learning goals within the planned timeline.
• Actively seek support, mentoring, and feedback from the reporting manager, program team, and relevant internal stakeholders.
• Apply new learning to improve program delivery, stakeholder engagement, M&E quality, data management, reporting, team management, and field implementation.

Required Skills and Experience:

• 1–2 years’ experience in teaching, mentoring, or education program delivery
• Proven experience working with government stakeholders
• Strong skills in training delivery, communication, and report writing
•  Willingness to travel frequently within districts
• Fluency in Kannada (spoken and written)
• Brownie Points: Prior exposure to or interest in STEM mindset, computational thinking or critical thinking approaches in education

Salary: The pay band for the position starts at Rs. 37,000/- per month (cost to company) (The salary offered will be commensurate with the experience and expertise of the candidate)

Contract Duration: Fixed-term contract for 11 months, from May 2026 to March 2027.

Apply here: https://questalliance.zohorecruit.com/careers 

Know About Quest

Website :http://www.questalliance.net/

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